Welcome to TDP Products
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Shipping

-Standard shipping & handling of $2 per item is included in our prices. 
-Orders are shipped out via the United States Postal Service.  Although we strive to ship orders out within 2 days, please allow up to 5 days for processing.
-Orders to western Pennsylvania, eastern Ohio and northern West Virginia take 1-3 days to arrive.
-See below for shipping upgrade options.
UPS Shipping
Continental US only.
$
12.00    
Overnight shipping via UPS - East
Orders must be placed by 11am EST. Continental US only.
For customers living in the following states: ME, NH, VT, NY,
MA, RI, CT, NJ, DE, MD, PA, OH, MI, WI, IL, IN, WV, VA, KY, NC,
SC, TN, MS, AL, GA, and FL
$
75.00    
Overnight shipping via UPS - West
Orders must be placed by 11am EST.  Continental US only.
For customers living in the following states: WA, OR, CA, ID,
NV, MT, WY, NV, UT, AZ, CO, NM, ND, SD, NE, KS, OK, TX, 
MN, IA, MO, AR, and LA
$
100.00    
Due to changes in the products offered, we are no longer able to offer
overnight shipping through the US Postal Service.  We apologize for
any inconvenience.

Exchanges

Ordered the wrong size?  No problem!
Include either your receipt or a paper with your name, address, phone number and the size cover that you need, along with the cover and send to:
TDP Products, LLC
EXCHANGE
2675 Big Sewickley Creek Rd
Sewickley, PA  15143


We will work to ship out your replacement as quickly as we possibly can, but please allow up to 5 days for the replacement to ship out.

Returns

We are happy to accept unused returns within 30 days of your shipping date.  Include either your receipt or a paper with your name, address, phone number and invoice number (found in the upper right hand corner of the receipt) along with your cover and send to:
TDP Products, LLC
RETURN
2675 Big Sewickley Creek Rd
Sewickley, PA  15143


Refunds will be processed within 7 days of receipt and it can take up to 14 days to show up on credit card statements.  Refunds will issued in the same manner as which they were paid.

Defectives

Defectives don't happen often, but when they do, we are happy to exchange or refund your purchase.  See the instructions above for exchange or return, and include the word DEFECTIVE on the paper you enclose with the package.  For defective exchanges and returns only, we will credit you for your return shipping via the method that you paid.
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